Thsi is a genuinely comfortable and well-made chair, you can feel the quality as soon as you sit on it. Every detail seems thoughtfully designed, so it fits your body nicely and gives good support whether you’re working or just leaning back to relax.
The seat feels slightly firm (but softer than Secretlab) However after sitting on it for longer periods, I actually like the firmness more. It keeps its shape, doesn’t go flat, and doesn’t give me any hip pain.
One thing to note, the chair is quite big and heavy, so having two people put it together makes things a lot easier.